Letter from the President:

It seems in this day of the claims industry a few basic tenants have been overlooked. First and foremost is the notion of treating folks as you would like to be treated. Call me crazy but I venture if that thought reined in the forefront I do believe we would have a much better world to live in.

SEALS was formed out of need and opportunity. When the opportunity to launch SEALS presented itself it was a no brainer we certainly felt the need. The need to gather consummate professionals and to create an environment for these people to work in without the remedial factors that so often impact and detract from what the “Independent Adjuster” is all about.

So this is what we’ve launched into and we are going to continue to strive toward that goal. The mutual goal of sticking to basics and understanding the needs of our clients while streamlining the process for the people that do all the work in the field. The main focus remains that of the insured. Getting the first party in the loop taken care of and getting them back on their feet after a time of need is paramount. Getting the insured paid fairly is what this is all about. Treating the major player as one would like to be treated in a professional, effective and timely manner. Without the insured there would be no premium, no policy and no need to service it.

SEALS also takes the clients needs into consideration and strives to accommodate in every way. To go above and beyond with our efforts to culminate the contract; to accept assignments, employ every method we can to keep all parties informed of memorials and to move our claims forward to a swift yet effective closure. While doing this we keep the needs of the adjuster foremost to facilitate all we can to smooth out the process. All the parties engaged in the process have special needs and all must be considered and tended to. All parties have to be treated as one would like to be treated. A simple statement, a simple process and yet something so simple to overlook.

We hope that we can create an environment where insured’s needs are met, clients seek us out for our high caliber of product and associates while we continue to not only attract more consummate professionals but live up to our commitment which we hope will nurture our current associates and maintain our stature in the community.

To that end and toward these goals we remain the SEALS Team.

Sincerely,

Terrence J. Donohue
President
SEALS A Professional Services Group, Inc.

Mission Statement
 

            The Seals Group was formed in November of ’05. It was begun as a single project to handle over 150 large loss commercial condo association claims as a result of damages caused to buildings by hurricane Wilma.

            Approximately 50 adjusters took on the task to inspect 3,500 buildings or more and upwards to 50,000 single unit owner condominiums. This task was essentially complete by the first of April ’06. We will always be proud of the effort put forth by our associates to achieve that end.

            Our goal is to continue to draw in consummate professionals from within the catastrophe adjusting community. The SEALS Group will always strive to be a cut above. We seek out associates that are highly skilled. Our target associate has a minimum of ten years experience and we hope this to be in large loss commercial property claims. Twenty years experience is more what we look for. Many are degreed and we’re proud to know that some of our associates are not only licensed adjusters in many states but also walk as engineers, accountants, IT specialists and the list goes on.

            A few key catch words or phrases in this group are “integrity, honesty, a good work ethic, high morale standards, set the bar, timely turn-around, done right the first time, quick response, dedicated, consummate professional… “. These are the ideals that we like to focus on. These are the kind of things that drive the associates you will find among the ranks of the SEALS Group.

            Not everyone is invited into this elite group. Not everyone has the drive nor the inclination to take on what it entails to be a part of this Group. We understand and appreciate that. We are so terribly fortunate to have those among us that do hold these values and goals near at heart.

            Our clients benefit greatly from our level of standards as do the insured’s that we are all here to serve.  We also seek out the client that holds similar ideals and clients that are excited to have our caliber of adjuster on board for their needs. It’s a win, win situation for all parties involved and winds up with a terrific result for the central character in this world of adjusting; the insured. We understand that having all the tools and skills to handle a claim in the most expeditious manner possible and fully encompass all aspects of the claim to an end that will see the insured compensated fairly; is truly what this is all about.  We work hard toward that end.

            The term SEALS came from our concept that we are the “Old Bull Seals…” that hit the beach and take care of business. We take the attitude that during a time of crises which all catastrophic events are; we’re not there to play although we truly enjoy what we do. We’re there to get in and get out. We’re there to get the business at hand done effectively, efficiently and most expeditiously.